Tech Support

Hands-on tech support in Philadelphia, for homes and individuals.

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Send me a message describing what's going on.

Most people have a variety of accounts, subscriptions, and devices. I help people fix their technology issues, upgrade their setups, organize and manage their accounts securely, and much more.

I also provide education on how to better detect scams, and provide assistance in recovering from cyber attacks or fraud.

Wi-Fi network and internet improvements

  • 🚀 Fix slow internet speeds
  • 📶 Strengthen Wi-Fi signals to improve range
  • 🔐 Improve your network's security

Computer tune-ups

  • 🦠 Malware and virus removal
  • 🗄️ Computer file organization
  • 🖥️ Updating your OS, software, drivers, and more
  • 💽 Hardware upgrades
    • Storage drive upgrades (size, speed, and reliability improvements)
    • Expansion cards (graphics cards, networking cards, and others)

Data backups

  • 🗂️ Back up your data
  • ♻️ Make sure the backup actually restores, rather than assuming it does

Home security systems and smart home

  • 🚨 Alarm system installations with professional monitoring
  • 💡 Smart lights, smart doorbells, smart thermostats, smart locks, and more
  • 📹 Install security cameras and the infrastructure to store and back up footage remotely

Privacy and security help

  • 🛡️ Protect yourself from online threats
  • 🔒 Harden your personal accounts against threats (banking, social media, email, messaging, and more)
  • 📉 Reduce your data footprint, and keep your data out of the wrong hands

Website improvements

  • 🌐 Build a new website
  • 🚅 Improve the security and performance of your website
  • ⚙️ Add new features to your website

Technology education

  • 📚 Help learning any technology you're having trouble with
  • 📝 Personalized instructions provided

Organization

  • ♻️ Help cleaning up, recycling, and sorting old technology
  • 🔌 Cable and wire management improvements (cleaner cables and desks)

Questions

How quickly will you get back to me?

I usually reply within one business day.

I have a technology issue or concern that isn't listed above. Can you still help?

I'm always ready to tackle new and interesting problems. You're welcome to send an inquiry or schedule a call to find out whether I can help.

Ready to get started?

Tell me what you need help with, or schedule a free consultation.

Request Tech Support