Tech Support
Hands-on tech support in Philadelphia, for homes and individuals.
Send me a message describing what's going on.
Most people have a variety of accounts, subscriptions, and devices. I help people fix their technology issues, upgrade their setups, organize and manage their accounts securely, and much more.
I also provide education on how to better detect scams, and provide assistance in recovering from cyber attacks or fraud.
Wi-Fi network and internet improvements
- 🚀 Fix slow internet speeds
- 📶 Strengthen Wi-Fi signals to improve range
- 🔐 Improve your network's security
Computer tune-ups
- 🦠 Malware and virus removal
- 🗄️ Computer file organization
- 🖥️ Updating your OS, software, drivers, and more
- 💽 Hardware upgrades
- Storage drive upgrades (size, speed, and reliability improvements)
- Expansion cards (graphics cards, networking cards, and others)
Data backups
- 🗂️ Back up your data
- ♻️ Make sure the backup actually restores, rather than assuming it does
Home security systems and smart home
- 🚨 Alarm system installations with professional monitoring
- 💡 Smart lights, smart doorbells, smart thermostats, smart locks, and more
- 📹 Install security cameras and the infrastructure to store and back up footage remotely
Privacy and security help
- 🛡️ Protect yourself from online threats
- 🔒 Harden your personal accounts against threats (banking, social media, email, messaging, and more)
- 📉 Reduce your data footprint, and keep your data out of the wrong hands
Website improvements
- 🌐 Build a new website
- 🚅 Improve the security and performance of your website
- ⚙️ Add new features to your website
Technology education
- 📚 Help learning any technology you're having trouble with
- 📝 Personalized instructions provided
Organization
- ♻️ Help cleaning up, recycling, and sorting old technology
- 🔌 Cable and wire management improvements (cleaner cables and desks)
Questions
How quickly will you get back to me?
I usually reply within one business day.
I have a technology issue or concern that isn't listed above. Can you still help?
I'm always ready to tackle new and interesting problems. You're welcome to send an inquiry or schedule a call to find out whether I can help.
Ready to get started?
Tell me what you need help with, or schedule a free consultation.